Coronavirus Rules & Information

Balsam Resort is open, and its policies and procedures have been updated, following the guidelines recommended by the Ontario Government and Public Health Officials.
Enhanced steps to promote health and safety include:
Ensuring employee health
Practicing safe physical distancing
Reducing the number of touch points & enhancing the cleaning and sanitizing of remaining high-contact surfaces.
We ask that you follow our Personal Responsibility Code while on the resort, which includes:
Practicing safe physical distancing of at least 2 meters (6 feet)
Exercising good hygiene, including proper hand washing and the use of hand sanitizer
Wearing your mask where physical distancing may be a challenge and always where it is required, including in some of the attraction areas
Using credit or debit as the preferred method of payment
Following directional arrows while travelling around the Resort.
Balsam Resort will enforce the rules. Breaking the guidelines will result in guests being removed from the property without a refund. https://covid-19.ontario.ca/index.html